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Naughty Easy Jap Parts Ltd
Published by Dan Freakley | Filed under Petrol, My Complaints
My 5th and reverse gear went in one of my cars, the MR2 Turbo. Didnt really think much of it and got myself on 247spares.co.uk and had a few prices from a fair few companies all over the UK for 2nd hand boxes. I didn’t go for the cheapest nor the dearest, tried to get the history of them all and feedback from each company. Easy Jap Parts Ltd came out mid-price and the history of the box sounds OK too.
The indian guy ‘Charles’ stated the gearbox was in a car they are driving round the yard at the minute (imagine a bunch of monkeys climbing round some tyres and driving a smashed up MR2 and you’ll be thinking something similar to what is really going on there) so I ordered it.
£211 later and I still don’t have a gear box…. the car is sitting in the air on high stands as the engine is mid-mounted and needs to come out of the car from the underside to get at the gearbox, a real nightmare. The garage didn’t want to stick it all back together without having the new box so they had a whole bay disabled. Called Easy Jap Parts Ltd and exlained this and they just said “oh sorry, we took the wrong box out and are taking yours our now”.
5 Days later a pallet arrives, I take it to the garage and they open it and there it is….. a metal block in the shape of a gear box with holes in it, sea-weed in it, rust all over it etc etc. Clearly this hadn’t been used in years let alone a few days.
Got a new box from somewhere else and Easy Jap Parts said they would collect this one and refund the cash for me, ok, so they delayed my car and the garage a week but I get my cash back so it’s ok… right?
Wrong! 3 weeks later and many phone calls and all I get is abuse down the phone, told them to come and pick it up and they said they have paid £50 a time twice to pick it up and it wasn’t hear and nobody was in. Bullshit. I was here and my mobile number was on the collection note just in case I went the chippy or something.
Spoke to them again and they use Lynx for their deliveries… funny they should say that because so do I!!!!! They collect from my premises once a day at the least! Spoke to the delivery guy and he said nope… no box on his records for collection.
Called Easy Jap Parts once more and got another mouth full.
Called my bank and said I want to do a charge-back on the card and am now sending the gearbox back to my own cost and will get a full refund via my Bank.
Now….. if I was you, and I was looking for anything Easy Jap Parts had in stock or to order, ID go elsewhere!
Easy Jap Parts Ltd is a blagger website, similar to a complaints one. This is FULL of news and stories about Easy Jap Parts and their shoddy service. Some are going to trading standards, some are going to try and sue them, some just give-up and loose the cash for their dodgy-damaged-goods.
A couple of quotes:
Stay away from this company, i had a complete engine from this company after they contacted me through findapart they delivered it 1 and a 1/2 weeks after they took my money,ifitted it to find the engine that they told me had done 27 thou miles was banging its head off my mechanic told me the bottom end had gone.
Bought a door described as “a minter”, arrived covered in scratches and the bottom of the door folded where it had clearly been dropped.
Contacted Easy Jap Parts many time via phone, email and formal letter quoting the Distance Selling Act, however received absolutely no response.
Finally got hold of Charlie who kindly(!) offered to give me a refund if I took the door back to him and it was in the same condition as it had left him. A clear case of my word against his with me doing all of the running around and he clearly having no intention of refunding any money. Conversation ended up getting very heated and the phone being slammed down. (by the way Charles is an indian/pakistani bloke who probably isn’t even named charles at all)
Dreadful quality parts. Dreadful customer service. They failed on just about every count and refuse to take calls concerning refunds or replacement parts. Avoid like the plague!I wish I’d found this website 2 weeks ago. Ordered exhaust, boot lid and fog light over the telephone. Exhaust turned up on its own 3 days later. Fog light and boot lid followed after 3 days. Can’t believe that anyone would package up a boot lid in such bad condition and expect anyone to be happy to fit it to their car. My car was mint before a bump at the back so I accept that my standards are set high but this takes the p***. Covered in scratches, spolier hanging off, bent at both back corners - only fit for the scrap heap, dread to think what the rest of the car must look like. Spoke to Raj?, ‘Mr Kahn’?, Charlie? and a couple of others, all refused a refund.
Company Name
Easy Jap Parts Ltd
1603 Pershore Road,
Stirchley,
Birmingham,
UK
B30 2JF
Tel: 0121 459 0077
Fax: 0121 459 3003
Tags: easy jap, Easy Jap Parts, first choice spares, jap breakers, Jap Car Parts, jap parts, My Complaints, Petrol
Technorati Tags: easy jap, Easy Jap Parts, first choice spares, jap breakers, Jap Car Parts, jap parts, My Complaints, Petrol
June 5th, 2006 at 2:03 am
Easy Jap Parts Never use them for any import parts. Doors have been damaged, glass arrived smashed, clutches installed 2nd hand and even worse, my gearbox arrived useless.
April 29th, 2007 at 1:31 pm
easyjapparts@aol.com is their email address just for your reference people.
June 13th, 2007 at 4:35 pm
“Welcome to Easy Jap Parts, for all your Japanese parts needs.
We stock anything from interior trim to alloy wheels for all manner of Japanese cars, all parts are off the shelf.
Due to the vast and constantly changing stock list we cannot provide a list here. Please call or email for stock availability.
easyjapparts@aol.com
Telephone : 0121 459 0077″
Whatever! I wouldn’t call these useless apes even if they were the last company supplying parts in the world.
June 15th, 2007 at 11:45 am
I too have had a bad experience with Easy Jap Parts.
Apparently they “don’t do refunds”
Anyway in case anybody is interested in chasing them for outstanding monies their directors are:
DIRECTOR: MOHAMMAD, KHYAL
Appointed: 25/03/2004
Date of Birth: 31/01/1978
Nationality: BRITISH
No. of Company appointments: 2
Address: 35 PALMERSTON ROAD
SPARKHILL
BIRMINGHAM
B11 1LH
DIRECTOR: UMAR, MOHAMMED
Appointed: 25/03/2004
Date of Birth: 18/08/1974
Nationality: BRITISH
No. of Company appointments: 1
Address: 35 PALMERSTON ROAD
SPARKHILL
BIRMINGHAM
B11 1LH
July 15th, 2007 at 7:53 pm
Thanks for that
July 16th, 2007 at 12:34 pm
I too have had a bad experience with Easy Jap Parts in B’ham. I ordered a door which did arrive but was a week late. Then as I’d already fitted another door by this time I sent the Eay Jap Parts door back and after a fe phone calls I was told by the Director (who I’m sure was using a more English name) that they don’t do refunds.
After contacting trading standards I got my problem resolved and the monies did go back into my back account.
It took 6 weeks in all to achieve nothing. They really are the best guys in the business….. if the business is doing nothing for lots of cash.
Complete rip-offs!
Stay well away!
July 16th, 2007 at 12:45 pm
[…] Before I rant about the poor service and lies Easy Jap Parts offer to their customers I’d like you to take note that I have already complained on my bog about the said company! View the previous blog topic here: Easy Jap Parts. […]
July 19th, 2007 at 3:00 pm
I have just contacted trading standards who have advised me to make a claim via the courts.
I am following their advice and would recommend anybody else to do the same.
Easy Jap Parts need to be forced to stop trading if they proceed to rip every tom, dick and harry off with their dodgy carp parts and really poor quality customer service levels.
Yet they say they are the biggest in the midlands and that they have an office in Japan?!?!?!
July 27th, 2007 at 8:52 pm
Boo Easy Jap Parts.
August 3rd, 2007 at 1:00 pm
wish I had researched this company before I purchased my parts. I ordered a track control arm and a rear fog light for my vehicle, was send over a week later two completely rubbish track control arms and no light. The mechanic said that the ones I had been sent were worse than the one I needed replacing. Rang to complain told I would have to send them back for a refund, asked someone to call me back - after 3 calls and no replies looked for them on the website. Thanks for all the comments know its gonna be a struggle to get my money back - will keep site updated.
August 3rd, 2007 at 6:24 pm
Parts R Us or Easy Jap Parts as you may know them by are still ripping people off. Some info I have found can be seen here:
Easy Jap Parts / Parts R Us
It seems they failed to supply their Public Liability Insurance! Ha - what else would expect from such a bunch of robbing bastard monkies?
http://www.hse.gov.uk/notices/notices/Notice_details.asp?SF=CN&SV=300691921
Parts R Us
1603 Pershore Road
Stirchley
Birmingham
West Midlands
B30 2NH
England
August 28th, 2007 at 10:05 pm
I needed an engine for my mitsubishi gto so I speak to this bunch of utter joakers and get one for £1000 + VAT next day delivery (took 3 weeks) 44000Km (add a 1 on the front!) 4 month warenty (when I finally get an invoice after saying I want a refund it says 30days) so now we are of to the small claims court! Just remember people if these jokers do sting you you can claim damages as well as a refund (in my case the fitting fee of £495) its all in the Sale of goods act 1979. And if you do get stung reprt them to trading standards hopefully if enough of us do they will be able to shut the idiots down (and I realy hope send them down as well!)
Kris
August 28th, 2007 at 10:06 pm
That comment was about easy jap parts by the way
September 8th, 2007 at 2:49 pm
Thanks Kris.
Keep up the claim mate and keep us posted.
October 24th, 2007 at 12:33 pm
has anyone considered rogue traders?
ejp think they are untouchable.rogue traders would let the general public aware of their scams,deceit,lies and junk parts.
October 24th, 2007 at 2:02 pm
You’re right, somebody should let rogue traders deal with them!
January 8th, 2008 at 11:23 am
i to have bought a mitsubishi delica engine off them 41000 miles 4 month garrentee all pressure tested and so on but when the garage fitted it oh head gasket gone lots of fone calls to them lots of different names and finaly got them to say they will replace the engine but not the cost of refitting it £450 been in contact with trade an standards they said small claims court job so looks like we r going to do that
January 8th, 2008 at 11:39 am
Do it. And keep me (and the readers) posted. Easy Jap Parts need to be shut down - it’s as simple as that.
Bunch of monkeys swinging around a scrap yard getting things working in a fashion ready to rip off some Brits.
January 23rd, 2008 at 9:27 am
Just bought a par of gas struts for a Subaru from Easy Jap Parts. They arrived damaged and for a completely different vehicle. Have been emailing them with no success. Next stop is Trading Standards. There appear to be several websites all full of complaints against this company. Wish I had found them before parting with any cash.
February 11th, 2008 at 6:53 pm
If only it was possible to turn the clock back three weeks, found these forum sites and not ordered a replacement automatic gearbox from these people for my Nissan Serena, the first arrived was fitted (£200+vat), drive goes after 30secs, phone up EJP we will get another out in 48 hours, 9 days later the replacement turns up, this time with no torq converter and best of all a snapped prop shaft, so when the bubble wrap was removed, gearbox oil went everywhere, obviously dropped before transit as the places where the breaks are do not look recent.
So having read through other peoples misery with this lot, i have simply emailed them and told them I want a refund and the two crap boxes collected within 48 hours or i will take it further, i have also contacted trading standards.
This still leaves me however with a serena with no gearbox and unhappy kids who want to go out at the weekend, so is there a reputable secondhand parts dealer anywhere…….or is that asking too much?
February 11th, 2008 at 8:20 pm
Use 247spares.co.uk but look up each of the companies that reply to your request BEFORE you buy!
February 12th, 2008 at 10:46 pm
Update on my GTO engine saga, since getting on to the small claims track I now have a hearing for the 18th March so the end is almost in site! Easy Jap got their solicitor on to me to try and cut a deal (not a leg to stand on come to mind) but no too little to bloody late. Oh for any of you out their doing this to I printed out this blog and the whole bit in Blagger.com about them as background evidence about them it will help you out, it all gets taken into account!
Good Luck
February 12th, 2008 at 10:48 pm
Oh and just contacted BBC watchdog prob wont do anything but its worth a punt
February 13th, 2008 at 2:57 am
Well done Kris!
February 13th, 2008 at 3:11 am
Apparently:-
Quote from another website
“anybody who has order via 24/7 parts and bought parts from easy jap parts and who still hanst had there refund or problem resovled needs to phone this man up
as he will sort within 5 mins of the phone call
0207 1001939 alex
phone the man if ya haveing problems with easy jap parts
unlucky for easy jap parts”
February 13th, 2008 at 3:12 am
Another person says:
“have called this guy and he has told me he will look into it but this is his private buisness line. you can email hq@247spares.co.uk and the phone nos are 02071001388 he has asked me if you would take the number out of the posting. Will let you know how i get on with my ordeal with these people. well did get a result refund -25% handeling fee;CATCH is it will cost me more than the refund to get it back to them. these guys know the games to play lesson well learnt by a newby deli owner”
March 15th, 2008 at 8:55 pm
From Blagger:
Bloody Great! Wish i’d found this place before MY nightmare with this AWFUL dishonourable company. Read what happened to me and take extreme care when spending YOUR hard earned cash on what SEEMS like it could be a good deal..
End of september Tony contacted me via findapart to tell me they had a headlight unit and indicator unit in stock for my car (Mazda 323).
As i live in the middle of nowhere i RASHLY asked them for a set of good brake discs for my car too. Bad mistake. In fact bad mistake overall with this terrible company. I also was promised a speedy delivery however they took two days longer than expected necessitating me wasting time waiting for them and taking time off w